Air premia airline in Singapore Customer Care phone number, Email, Online Check-in, Baggage Allowance, How to book the flight

Air premia airline in Singapore address | phone number | Email | location | opening hours

Find Air Premia Airlines office near by your area and their address, phone number, location map, opening hours, Email, Fax and more below.

Address: 3 SHENTON WAY
SINGAPORE (068805)

Reservations: 1800-2626

Working hours: Monday-Friday  09:00 am –  06:00 pm



Map: View location here

How to reach Air premia airline in Singapore Address by Metro (MRT), Bus?

By Metro

Shenton Way MRT Station (TE19)

By Bus

10, 10e, 70, 75

How to Check-in online in Air Premia Airline Singapore?

  1. Visit
  2. Enter your name
  3. Enter the reservation number
  4. Click Check

Note: Online Check-in starts 30 minutes before departure (40 minutes for non-travel) and closes 10 minutes before departure time.

Flights depart and arrive in Singapore in the wee hours of the morning, at about 2am to 3am. They also only fly this route on certain days of the week.

Check Air Premia Airline Flight Schedule:

Air Premia Airline Code: APZ

Air Premia Airline Customer Care Support

Phone: 1800-2626

How to book the flight tickets in Air Premia Airline Singapore?

  • Air premia airlines booking information please visit here
  • Enter the from – to
  • Enter the date

Air Premia Airline Singapore Hand, Checked Baggage Allowance and Excess Baggage Rates

Checked Baggage Allowance:

Base Northeast Asia Southeast Asia Americas
Per kg (Unit : SGD) 10.35 15.52 20.69
  • The checked baggage of the boarding gate within the 23 kg maximum, and the sum of 3 sides within 158 cm
  • For overseas departures, payment in local currency: (In Vietnam, only USD is accepted)
  • Baggage check-in may not be possible at the boarding gate depending in on-site circumstances.

Excess Baggage Rates / Fees:

Category Northeast Asia Southeast Asia Americas
In excess of the number of items allowed
(Up to 23kg/charged per item) 70,000 1,00,000 2,00,000
In excess of the weight of items allowed
(In excess of 23kg/charged per kg) * 10,000/kg 15,000/kg 20,000/kg
In excess of the allowed size: 159~203cm 80,000 1,20,000 1,60,000
204~292cm 1,60,000 2,40,000 3,20,000

Excess Baggage Fees

​A surcharge will have to be paid for baggage in exceeds the free baggage allowance

The fees for extra baggage allowance are based on cases when the extra allowance is purchased at the airport.

The maximum allowance for the weight and volume of checked-in baggage departure/arrival country.

Damaged Baggage:

  • ​If baggage has been damaged, you must report to Air Premia within 7 days of receiving the baggage.
  • Light scratches, erosions and stains that occurred during the process of customary handling of the baggage
  • Losses that occurred as a result of negligence or fault on the part of the passenger

How to report damaged / delayed / lost baggage in Air premia airline in Singapore?

If you want to report about any damage in package loss or delay package through the email to below link:

Loss or delays in delivery:

​If checked-in baggage has been lost or delayed, you must report to Air Premia within 21 days of checking in the baggage.


Air Premia was founded by a former president of Jeju Air, and operates a single-type fleet of Boeing 787-9 Dreamliner aircraft. “Single-type” in more ways than one, because Air Premia has only one aircraft at the time of writing. A further two are slated for delivery as part of a lease agreement with Air Lease Corporation, and five more are on order from Boeing. Air Premia eventually plans have a total fleet of 10 aircraft.

The airline received its air carrier license in March 2019, but due to pandemic-related delays, only made its first commercial flight in August 2021.

Contact Air Premia Airline on Social Media


List of airlines in Singapore

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