Contents
Contact American Express (AMEX) Customer Care:
General queries call: 1800 235 6755
Operating hours: Monday – Friday 9am – 6pm
How to report Lost/Stolen Card?
To report card lost please contact Phone: 1800 299 1997, Overseas: +65 6396 6000
Contact for The Membership Rewards Programme
Phone: 1800 299 1997
How to activate AMEX card?
- To Activate AMEX Get Started
- Enter your details
- Enter valid 15 digit card number
- Please enter 4 digit card ID
- Click Confirm
How to request a refund of a credit balance?
To request call at the number on the back of your Card.
- To provide your Bank Name
- Bank Account Number
- Bank Account Name
Email: docsg@aexp.com.
Types of Card
| Card | Contact Number |
| The Platinum Card | Phone: 1800 392 1177 Overseas: +65 6392 1177 |
| The American Express Platinum Credit Card | Phone: 1800 396 6000 Overseas: +65 6396 6000 |
| The American Express Platinum Reserve Credit Card | Phone: 1800 392 1181 Overseas: +65 6392 1181 |
| The American Express True Cashback Card | Phone: 1800 295 0500 Overseas: +65 6295 0500 |
| The American Express Singapore Airlines KrisFlyer Credit Card | Phone: 1800 392 2000 Overseas: +65 6392 2000 |
| The American Express Singapore Airlines KrisFlyer Ascend Credit Card | Phone: 1800 392 2000 Overseas: +65 6392 2000 |
| The American Express Singapore Airlines PPS Club Credit Card | Phone: 1800 396 6888 Overseas: +65 6396 6888 |
| The American Express Singapore Airlines Solitaire PPS Credit Card | Phone: 1800 396 6888 Overseas: +65 6396 6888 |
| The American Express CapitaCard | Phone: 1800 723 1339 Overseas: +65 6880 1343 |
| The American Express Rewards Card | Phone: 1800 296 0220 Overseas: +65 6296 0220 |
| The American Express Gold Card | Phone: 1800 733 0833 Overseas: +65 6733 0833 |
| The American Express Personal Card | Phone: 1800 732 2244 Overseas: +65 6732 2244 |
How to apply for supplementary Card/ fee?
- KrisFlyer Cards
- Platinum Cards
- All Other Cards
To apply please visit here
| KrisFlyer Cards | Fee |
| American Express Singapore Airlines KrisFlyer Credit Card | S$54.00 |
| American Express Singapore Airlines KrisFlyer Ascend Credit Card | S$81.00 |
| American Express Singapore Airlines PPS Club Credit Card | S$81.00 |
| American Express Singapore Airlines Solitaire PPS Credit Card | S$81.00 |
Membership Rewards/Redeem points
- To shop and travel redeem poits please visit here
- Enter your reward code to redeem