Elemis Singapore Customer Care Phone number, Address, Email, Hours, How to track / Cancel? Shipping Charges

Elemis Singapore Phone number, Address, Email, Hours, How to reach by Bus/MRT?

2 Orchard Turn
ION Orchard #B1-15
Singapore 238801

Phone: 6598950490

Whatsapp: (65) 9895 0490

Customer Support Operating Hours: Mondays to Fridays: 4pm – 4am

Website: https://sg.elemis.com/

Map: View Location here

How to reach Elemis 2 Orchard Turn in Singapore By Bus / MRT?

By Bus

By Metro:


Shipping Charges

  1. Delivery fee is $5
  2. Free Standard Tracked Delivery for orders above S$100
  3. Monday- Friday: 1-2 working days
  4. Orders may be delayed to 3-5 working days (during peak periods)
  5. Delivery times may be affected due to capacity or other concerns, if you do not receive your orders after 5 working days, Contact Customer care

How to track your order at Elemis?

How to Cancel your order from Elemis ?

  • Visit Website
  • Click the Cancel option from the menu / call the customer care number
  • Cancel this contract, all payments received from you, including the cost of delivery
  • 14 days after receive back from you any goods supplied
  • There were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract

How to place an order?

  1. To place an order with Log-in to your account
  2. Free Delivery for $100+ order
  3. Refer a Friend & Get $15 Each
  4. Free Beauty Gift with orders
  5. $20 Off & Free Delivery for $100+ order (1st order only)
  6. click ‘Add to basket’/click ‘View Basket’
  7. Addresses or payment options saved to your account easy to complete the order.

Types of Gifts and Set

  • Holiday Gift Sets
  • Gift Sets
  • Discovery Sets
  • Gift Card

Mode of Payment

Contact Elemis on Social Media


ELEMIS was founded in London by entrepreneur and investor Linda Steiner. Linda’s vision was to create a skincare range as close to nature as possible. She was joined by the co-founding trio Noella Gabriel, Sean Harrington and Oriele Frank, each with a different speciality, who evolved the brand to where it is today and remain actively involved. ELEMIS launches Spa & Retail onboard cruise ships, introducing the brand to a new and well-traveled audience.

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