EZ-Link Contactless Card Singapore

What is an EZ-Link card?

EZ Link is a contactless payment method used in Singapore public transport and transit network which is established by Land Transport Authority on 8 January 2002.

EZ link card can also be used in many retail shop in Singapore for the payment.

1. Where to purchase an EZ-Link card?

Customers can purchase EZ-Link cards at

  • 42 TransitLink Ticket Offices (at MRT stations and bus interchanges, at Passenger Service Centres within most MRT Stations)
  • 6 Concession Card Replacement Offices (at MRT stations and bus interchanges, at Passenger Service Centres within most MRT Stations)
  • 7-Eleven stores, including those located at Shell petrol kiosks.
  • Convenience stores such as 7-Eleven, Buzz and Cheers outlets
  • Vending Machines at Bugis Junction, Bishan Junction 8, Tampines Mall and Westgate
  • Official EZ-Link e-commerce platforms on Shopee and Lazada
  • Retail outlets islandwide at selected outlets such as A Mobile, The Handphone Shop, La Tendo, Golden Village and Popular bookstores

2. Cost of an EZ-Link card

Cost at TransitLink Ticket Offices and Concession Card Replacement Offices and Passenger Service Centres

Sales price: $12
Stored value: $7
Card cost: $5 (non-refundable)

3. List of places EZ-Link card can be used

  • All public buses, MRT and LRT trains
  • SMRT and TransCab taxis
  • ERP and carpark payments (with 2GIU)
  • Food & Beverage outlets
  • Shopping & Retail outlets
  • Leisure & Entertainment outlets
  • Government Services
  • Community Clubs
  • Taxis and private buses
  • Self Services like Vending Machines, photo copying and photo printing services.

For a complete list of acceptance points, please click here.

4. How to use EZ-Link card?

Tap the ez link card at the card reader to make the payment.

5. Where to top up / recharge an EZ-Link card?

Through the EZ-Link app, Ticket machine, TransitLink Ticket Offices, 7-Eleven Convenience Stores, DBS/POSB ATMs, OCBC ATMs, AXS Stations, top-up machines at PA Community Clubs and Water Venture Outlets and at selected car parks that accept EZ-Link card payments.

Validity:

Singapore EZ link card’s validity: 5 years

Storage limit

For each EZ link card, you can store up to S$500.00

Lost or damaged EZ link card

If you have lost or damaged EZ link card, you can call 6225 5322 to report.

EZ link contact phone, email

Support form: https://www.ezlink.com.sg/support/

For General Enquiries
For transit-related queries and issues on concession cards, please call:
EZ-Link Customer Service Hotline: +65 6496 8300

EZ link customer care email:  customerservice@ezlink.com.sg

Operating Hours: 8am to 6pm daily (excluding public holidays)

TransitLink Hotline: 1800-CALL ONE (1800-2255-663)

Operating Hours: 8am to 6pm daily (excluding public holidays)

EZ Link App: http://www.ezlink.com.sg/ezlinkapp

Know more about EZ – Link card

How to check if EZ link card has expired?

Procedure to check EZ Link card expiry

1. Go to https://customer.ezlink.com.sg/CustomerPortal/Check-Card-Expiry/

2. Select Check card Expiry

3. Enter your CAN ID and expiry date

4. Click Submit to check the details

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