What is an EZ-Link card?
EZ Link is a contactless payment method used in Singapore public transport and transit network which is established by Land Transport Authority on 8 January 2002.
EZ link card can also be used in many retail shop in Singapore for the payment.
1. Where to purchase an EZ-Link card?
Customers can purchase EZ-Link cards at
- 42 TransitLink Ticket Offices (at MRT stations and bus interchanges, at Passenger Service Centres within most MRT Stations)
- 6 Concession Card Replacement Offices (at MRT stations and bus interchanges, at Passenger Service Centres within most MRT Stations)
- 7-Eleven stores, including those located at Shell petrol kiosks.
- Convenience stores such as 7-Eleven, Buzz and Cheers outlets
- Vending Machines at Bugis Junction, Bishan Junction 8, Tampines Mall and Westgate
- Official EZ-Link e-commerce platforms on Shopee and Lazada
- Retail outlets islandwide at selected outlets such as A Mobile, The Handphone Shop, La Tendo, Golden Village and Popular bookstores
2. Cost of an EZ-Link card
Cost at TransitLink Ticket Offices and Concession Card Replacement Offices and Passenger Service Centres
Sales price: $12
Stored value: $7
Card cost: $5 (non-refundable)
3. List of places EZ-Link card can be used
- All public buses, MRT and LRT trains
- SMRT and TransCab taxis
- ERP and carpark payments (with 2GIU)
- Food & Beverage outlets
- Shopping & Retail outlets
- Leisure & Entertainment outlets
- Government Services
- Community Clubs
- Taxis and private buses
- Self Services like Vending Machines, photo copying and photo printing services.
For a complete list of acceptance points, please click here.
4. How to use EZ-Link card?
Tap the ez link card at the card reader to make the payment.
5. Where to top up / recharge an EZ-Link card?
Through the EZ-Link app, Ticket machine, TransitLink Ticket Offices, 7-Eleven Convenience Stores, DBS/POSB ATMs, OCBC ATMs, AXS Stations, top-up machines at PA Community Clubs and Water Venture Outlets and at selected car parks that accept EZ-Link card payments.
Validity:
Singapore EZ link card’s validity: 5 years
Storage limit
For each EZ link card, you can store up to S$500.00
Lost or damaged EZ link card
If you have lost or damaged EZ link card, you can call 6225 5322 to report.
EZ link contact phone, email
Support form: https://www.ezlink.com.sg/support/
For General Enquiries
For transit-related queries and issues on concession cards, please call:
EZ-Link Customer Service Hotline: +65 6496 8300
EZ link customer care email: customerservice@ezlink.com.sg
Operating Hours: 8am to 6pm daily (excluding public holidays)
TransitLink Hotline: 1800-CALL ONE (1800-2255-663)
Operating Hours: 8am to 6pm daily (excluding public holidays)
EZ Link App: http://www.ezlink.com.sg/ezlinkapp
Know more about EZ – Link card
How to check if EZ link card has expired?
Procedure to check EZ Link card expiry
1. Go to https://customer.ezlink.com.sg/CustomerPortal/Check-Card-Expiry/
2. Select Check card Expiry
3. Enter your CAN ID and expiry date
4. Click Submit to check the details
