GeBIZ (e-procurement) Singapore Customer Care Phone number, Hours, How to Login/Register?

GeBIZ (e-procurement) Singapore Customer Care Phone number, Hours, Website


GeBIZ is the Singapore Government’s one-stop e-procurement portal. All the public sector’s invitations for quotations and tenders are posted on GeBIZ. Suppliers can search for government procurement opportunities, download tender documents, and submit their bids online.
GeBIZ allows any supplier to access public sector business opportunities anywhere and anytime with just an Internet connection.

Phone: Service Desk: (65) 6482 7121 (Hotline)

Email: Technical Enquiries:

Email: Billing Enquiries:

Opening hours: Monday – Friday: 8:30 a.m. to 6:00 p.m. Closed on Sat, Sun and Public Holidays Eve of New Year’s Day, Chinese New Year, and Christmas Day: 8:30 a.m. to 1:00 p.m.


Map: View location here

How to Register as a GeBIZ Trading Partner?

Registration is free for the first user account.

Current business opportunities and the award status of past opportunities closed in the past 6 months can all be found on the GeBIZ

  • Registration number and address.
  • Details of nominated Authorised Representatives for all GeBIZ transactions.
  • For ACRA Registered Suppliers
  • Non-ACRA Registered Suppliers

How to Login GeBIZ Singapore?

  • For Companies- Login with Singpass
  • For Individuals – Login with Singpass
  • For Foreigner singpass – Login with GeBIZ ID

GeBIZ ID is for foreign companies or foreign individuals without Unique Entity Number (UEN)
Foreign individuals transacting with the Government under personal capacity.
Contact GeBIZ

How long time to approved for local suppliers to have their registrations as GeBIZ Trading Partners (GTPs)?

  • Applications will be approved upon successful submission.
  • Authorised Representative will be informed via email

How long will take for overseas suppliers to receive their GeBIZ IDs?

Overseas suppliers to activate their GeBIZ IDs and password upon successful registration

What is the minimum age to requirement to become a GeBIZ Trading Partner representative?

At least 18 years of age at the time of registration as this is the minimum age at which contracts are binding and enforceable under the Singapore statute.

Is GeBIZ Trading Partners working with the Ministry of Defence required to establish banking arrangements to facilitate payment?

GeBIZ Trading Partners working with the Ministry of Defence will need to establish banking arrangements.

How to apply for GeBIZ ID?

To apply receive an email to activate their GeBIZ IDs and password successful registration.

Is there any problem / complaint with reaching the Singapore Address or Phone number? Please report any issues using the below comment form.

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