- 1 GOMO Singapore Customer Care Address, Phone Number, Email, Hours and Services
- 2 How to cancel a plan in GOMO Singapore?
- 3 Where can you use GOMO 5G Plan / Service?
- 4 Can GOMO 5G be used out of Singapore?
- 5 How to collect GOMO Sim card in Singapore?
- 6 What should you do if you have lost GOMO Sim?
- 6.1 What is the GOMO Pass?
- 6.2 How do redeem and have a promo code?
- 6.3 How to change my payment details on the GOMO app?
- 6.4 Contact GOMO Singapore on Social Media
- 6.5 Download GOMO app on Google play / App Store
- 6.6 How to sign up for a GOMO Mobile Plan?
- 6.7 How to track my order?
- 6.8 What happens if lost my GOMO SIM card?
GOMO Singapore Customer Care Address, Phone Number, Email, Hours and Services
Address: 2 AH SOO GARDEN
Customer Care Phone:
Location: View Google direction here
How to cancel a plan in GOMO Singapore?
- Visit https://gomo.ie/contact/
- Enter your name, email id, contact number
- Enter the date of birth
- Type your customer ID
- Select “Cancellation” from the drop down
- Submit the form
Types 5G plan on GOMO
|5G Plan With Rollover||4G Value Plan||4G Plan|
|120GB (first 90 days), 60GB thereafter||100GB (3 mths), 50GB thereafter||20GB, 200 MINS, 200 SMS|
|$25.23 per month||$18.17 per month||$20.19 per month|
How can I Purchase a GOMO 5G Phone or devices?
We recommend customers to purchase 5G phones or devices from Singtel as they have been certified to be compatible with our 5G network
Where can you use GOMO 5G Plan / Service?
GOMO customers can enjoy GOMO 5G which is backed by Singtel’s 5 G nationwide coverage around 400 buildings / locations such as
- MRT lines and more.
Here are the full list of locations with 5G Coverage – Indoor 5G & North East Line (NEL) MRT stations
Can GOMO 5G be used out of Singapore?
No, currently GOMO 5G can be used only in Singapore.
How to Activate GOMO?
- Sign Up
- Get Sim Card
- Activate Sim Card
- Download App
To activate GOMO Please visit here https://gomo.sg/onboarding#activation
How to Sign up on GOMO?
For sign up Visit here
How to collect GOMO Sim card in Singapore?
Collect GOMO Sim through POPStation
Collect at POPStation through the following ways
- Select the locker location and date of delivery
- Once your GOMO sim has arrived, you will be received an EMAIL and SMS notification from SingPost
- SingPost will text you the specific locker number along with 4 digit OTP
- Visit the locker and entre the OTP to receive the GOMO SIM card
Collect GOMO Sim through Locker Alliance
What should you do if you have lost GOMO Sim?
Lost / Stolen / Damaged GOMO Sim
If your GOMO sim is lost / damaged/ stolen, you can call the GOMO customer care and get free Sim delivery
What is the GOMO Pass?
- Your all-new GOMO Pass is your access to a world of rewards.
- The best food, travel, lifestyle & entertainment deals for you to enjoy at home & abroad.
How do redeem and have a promo code?
- Download the GOMO app and register your new GOMO SIM Card with MyInfo via Singpass.
- Enter your promo code on the Order Summary page and click add If you have successfully redeemed the promo code
How to change my payment details on the GOMO app?
- Click the top left Menu icon on the GOMO app
- Go to Profile > My Payment Method > Add Card / Change My Card
- Do note that currently only accept American Express Cards, Mastercard/Visa Debit, Credit Card and Virtual Credit Card.
Contact GOMO Singapore on Social Media
Download GOMO app on Google play / App Store
How to sign up for a GOMO Mobile Plan?
- American Express
- Visa Debit / Credit Card / Virtual Credit Card.
- Then follow the steps on gomo.sg/sim and use your Singpass to go GOMO
How to track my order?
To track your order. customers who have chosen same day delivery, we are unable to provide tracking details, but please be assured that it will be delivered on your chosen date and time.
What happens if lost my GOMO SIM card?
Chat agents via our GOMO Chat Support and deliver another one to you for free.
Is there any problem/complaint with reaching the GOMO Singapore Address or Email? Please report any issues using the below comment form.Rate your experience with the GOMO Singapore: (click on the stars below)