GOMO Singapore Customer Care Address, Phone Number, Email, Hours and Services

GOMO Singapore Customer Care Address, Phone Number, Email, Hours and Services

Address: 2 AH SOO GARDEN
SINGAPORE (539951)

Customer Care Phone: 

Email: hello@sgpbusiness.com

Opening hours:

Website: https://gomo.sg/mobile-sim/sim

Location: View Google direction here

How to cancel a plan in GOMO Singapore?

1. Visit https://gomo.ie/contact/
2. Enter your name, email id, contact number
3. Enter the date of birth
4. Type your customer ID
5. Select “Cancellation” from the drop down
6. Submit the form

Types 5G plan on GOMO

How can I Purchase a GOMO 5G Phone or devices?

We recommend customers to purchase 5G phones or devices from Singtel as they have been certified to be compatible with our 5G network

Where can you use GOMO 5G Plan / Service?

GOMO customers can enjoy GOMO 5G which is backed by Singtel’s 5 G nationwide coverage around 400 buildings / locations such as

• Orchard,
• Somerset,
• Bugis,
• Harbourfront
• MRT lines and more.

Here are the full list of locations with 5G Coverage – Indoor 5G & North East Line (NEL) MRT stations

Can GOMO 5G be used out of Singapore?

No, currently GOMO 5G can be used only in Singapore.

How to Activate GOMO?

• Sign Up
• Get Sim Card
• Activate Sim Card
• Download App

To activate GOMO Please visit here https://gomo.sg/onboarding#activation

How to Sign up on GOMO?

For sign up Visit here

How to collect GOMO Sim card in Singapore?

Collect GOMO Sim through POPStation

Collect at POPStation through the following ways

• Select the locker location and date of delivery
• Once your GOMO sim has arrived, you will be received an EMAIL and SMS notification from SingPost
• SingPost will text you the specific locker number along with 4 digit OTP
• Visit the locker and entre the OTP to receive the GOMO SIM card

Collect GOMO Sim through Locker Alliance

What should you do if you have lost GOMO Sim?

Lost / Stolen / Damaged GOMO Sim

If your GOMO sim is lost / damaged/ stolen, you can call the GOMO customer care and get free Sim delivery

What is the GOMO Pass?

• Your all-new GOMO Pass is your access to a world of rewards.
• The best food, travel, lifestyle & entertainment deals for you to enjoy at home & abroad.

How do redeem and have a promo code?

• Download the GOMO app and register your new GOMO SIM Card with MyInfo ​via Singpass.
• Enter your promo code on the Order Summary page and click add If you have successfully redeemed the promo code

How to change my payment details on the GOMO app?

• Click the top left Menu icon on the GOMO app
• Go to Profile > My Payment Method > Add Card / Change My Card
• Do note that currently only accept American Express Cards, Mastercard/Visa Debit, Credit Card and Virtual Credit Card.

Contact GOMO Singapore on Social Media

 

Download GOMO app on Google play / App Store

How to sign up for a GOMO Mobile Plan?

• American Express
• Mastercard
• Visa  Debit / Credit Card / Virtual Credit Card.
• Then follow the steps on gomo.sg/sim and use your Singpass to go GOMO

How to track my order?

To track your order. customers who have chosen same day delivery, we are unable to provide tracking details, but please be assured that it will be delivered on your chosen date and time.

What happens if lost my GOMO SIM card?

Chat agents via our GOMO Chat Support and deliver another one to you for free.

Is there any problem/complaint with reaching the GOMO Singapore Address or Email? Please report any issues using the below comment form.

Rate your experience with the GOMO Singapore: (click on the stars below)