How to apply / register for SingPass?

Procedure to apply and register SingPass

SingPass is a Singapore Personal Access which allows users to access various Singapore government sectors online where users will be allowed to do transaction government services online easy and secure. SingPass is launched in March 2003.

Eligibility (Who can apply for SingPass?):

  • must be atleast 15 years old
  • must be a  Singapore Citizen or Permanent Resident / an Employment Pass holder / a Work Permit holder / EntrePass holders / S-Pass holders / Dependant Pass holders (of EP, PEP, EntrePass and S-Pass holders) / Long Term Visit Pass-Plus (LTVP+) holders / Work Permit holders / Student Pass holders / Immigration Exemption Order holders

For more information, users can refer to the instructional guides.

Apply SingPass account online

To register for a SingPass account,

  1. Go to Apply for SingPass link
  2. You must meet the eligibility criteria
  3. the address and the details stated on your NRIC or FIN card must have correct details. If you want to update it, click here
  4. Click the Register Now button to proceed.
  5. Fill all the required details such as your full name as like in NRIC or FIN card, NRIC or FIN card number, Issued date, captcha.
  6. Click submit to complete the application.
  7. Once completed, you will receive SingPass and PIN to your registered address with in 4 working days.

Apply SingPass account in person at the SingPass counter

  1.  Visit the nearest SingPass counter
  2. Ask for the assistance to apply in person.

List of SingPass Counter locations

Click the above link to view the contact details and location of SingPass counters in Singapore

Through SingPass counters, you can

  • apply for a new account
  • reset SingPass password
  • Update the mobile number and account details
  • Register and activate SMS 2FA instantly

How to apply / register for SingPass from outside the Singapore?

SingPass can also be applied from Overseas

  1. if you are 15 years old and
  2. you are a Singapore Citizen or Permanent Resident / an Employment Pass holder / a Work Permit holder.
  3. Your address mentioned in NRIC/FIN card should be correct.
  4. Visit SingPass online portal.
  5. Click ‘Register for Singpass’ button.
  6. Enter all the required details and complete the registration.
  7. Once registered successfully, you will receive the postal on the registered overseas address within 10 working days.

Documents required to apply SingPass

To apply for SingPass, you are required to submit any one of the below mentioned document

  • NRIC
  • FIN number
  • Valid Singapore passport
  • Passport that has re-entry permit
  • Driving licence in Singapore
  • Identity card for national service
  • WP Card or long-term pass card
  • Employment pass which is valid and other passes like EntrePass, personalised employment pass, S-Pass, and valid work permit.

How to check the SingPass application status?

  1. Go to https://www.singpass.gov.sg/spauth/login/loginpage
  2. Click Services and select ‘check status’.
  3. Enter your NRIC or FIN Number to check your application status.

SingPass Customer care Phone number / Email

For enquiries call or email

  Singpass helpdesk:+65 6643 0555
Email: support@singpass.gov.sg

How to update address / phone number / email in SingPass?

  1. Login to SingPass account
  2. Click “Update Account Details” under the Quick Links section
  3. An OTP will be received in your registered mobile number for the verification.
  4. Enter the OTP to change the address / phone number / email in SingPass
  5. If your mobile number registered with SingPass is not the same as the one registered with Assurity, an Assurity helpdesk officer will call you within one working day to verify your number.
  6. You will then receive a PIN mailer to activate the new number as your SMS 2FA.

For any assistance on Singpass2FA, please contact at:

24/7 Helpdesk number: +65 6566 3539
Email: Helpdesk@assurity.sg

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