- 1 Procedure to Become a Shopee Courier Partner in Singapore
- 1.1 Documents required
- 1.2 How to reach / contact Shopee Seller Customer Service in Singapore?
Procedure to Become a Shopee Courier Partner in Singapore
- Check eligibility: Ensure that you meet the eligibility criteria to become a Shopee courier partner in Singapore. You should have a valid Singapore driving license, your own vehicle, and a smartphone with a data plan.
- Register online: Visit the Shopee courier partner registration page and fill in the necessary details, including personal information, vehicle type, and contact information.
- Attend an interview: Once you have completed the registration process, you will be invited to attend an interview. During the interview, you may be asked questions about your driving history, experience, and availability.
- Complete training: After passing the interview, you will be required to complete a training program. The training covers topics such as customer service, handling deliveries, and using the Shopee app.
- Sign the agreement: Once you have completed the training program, you will be required to sign a service agreement with Shopee. The agreement outlines the terms and conditions of your partnership with Shopee.
- Start delivering: Once you have signed the agreement, you can start delivering for Shopee. You will receive delivery orders through the Shopee app and be required to pick up and deliver packages to customers.
- A valid Singapore driving license: You must have a valid Singapore driving license to become a Shopee courier partner.
- Proof of vehicle ownership: You must provide proof that you own the vehicle you will be using for deliveries.
- Vehicle insurance: You must provide proof of vehicle insurance that covers commercial use.
- Vehicle inspection report: You must provide a vehicle inspection report that shows your vehicle is roadworthy and safe for use.
- NRIC/FIN card: You must provide a copy of your NRIC (National Registration Identity Card) or FIN (Foreign Identification Number) card.
- Bank account details: You must provide your bank account details for payment purposes.
- Have a valid Singapore driving license: You must have a valid Singapore driving license to become a Shopee courier partner.
- Own a vehicle: You must own a vehicle that is suitable for making deliveries. The vehicle can be a car, motorcycle, van, or truck.
- Have a smartphone with a data plan: You must have a smartphone with a data plan that is compatible with the Shopee app.
- Be at least 21 years old: You must be at least 21 years old to become a Shopee courier partner.
- Have a good driving record: You must have a good driving record and be able to drive safely on Singapore roads.
- Have a good command of the English language: You must be able to communicate effectively with customers and read and understand delivery instructions in English.
- Have a clean criminal record: You must have a clean criminal record and be able to pass a background check.
Benefits to become a Shopee Courier Partner in Singapore
- Flexible schedule: As a courier partner, you can choose your own schedule and work when it is convenient for you.
- Good earning potential: Shopee offers competitive rates and you can earn a good income as a courier partner. The more deliveries you make, the more you can earn.
- Opportunities for growth: Shopee provides opportunities for growth and advancement, with the potential to move up to a higher position or take on more responsibility.
- Support and resources: Shopee provides support and resources to help you succeed as a courier partner. This includes training programs, a mobile app for managing deliveries, and customer support.
- Independence and autonomy: As a courier partner, you have the freedom to work independently and manage your own deliveries. You can choose your own route and work at your own pace.
- Low start-up costs: Becoming a Shopee courier partner requires low start-up costs, as you only need a vehicle and a smartphone with a data plan to get started.
- The profit margin of a Shopee courier partner in Singapore can vary depending on several factors, such as the volume of deliveries, distance traveled, and the type of vehicle used. However, according to reports, Shopee courier partners in Singapore can earn up to SGD 6,000 per month, depending on the number of deliveries made and the distance traveled.
- Shopee offers competitive rates for deliveries, which range from SGD 3 to SGD 20, depending on the size and weight of the package and the distance traveled. In addition to the delivery fee, courier partners can earn additional income through bonuses and incentives offered by Shopee.
Shopee Disputes Process
Incomplete products/missing items
- Shopee approves the request for refund only
- Shopee approves the request for return and refund
How to reach / contact Shopee Seller Customer Service in Singapore?
- Visit the Me tab on Shopee App
- Click My Shop and select Learn and Help
- Click Chat with Shopee
- Select Chat with Live Agent.
- On Seller Centre, select the Chat with Shopee icon and Chat with Live Agent.
Shopee Damaged/faulty/wrong products
After a return/refund request is approved, the buyer will be asked to return the products. Before the products are shipped for return, the seller may offer the buyer a partial refund. If the buyer chooses to engage in a discussion directly with the seller, Shopee will not intervene in this discussion. The buyer must decide whether to accept the offer or continue with the return for a full refund.
How to login Shopee in Singapore?
- For login information please visit here
- Enter the Phone number
- Enter your Password
- Click to “Log in”