How to file a STR (Suspicious Transaction Reporting) in Singapore?: Procedure, Forms, Documents required

STRO’s office Customer Care Phone number, Address, Email

Head, Suspicious Transaction Reporting Office
Commercial Affairs Department
391 New Bridge Road #06-701
Police Cantonment Complex Block D
Singapore 088762

Email Queries related to SONAR accounts/IT issues:  SPF_STRO_IT_Team@spf.gov.sg

Queries related to report filing/reporting regimeSTRO@spf.gov.sg

What is the role of STR in Singapore?

  • Combating money laundering and terrorism financing.

Where to file a Suspicious Transaction Report (STR) in Singapore?

  • File to the Suspicious Transaction Reporting Office (STRO).

How to file a Suspicious Transaction Report (STR) in Singapore?

  1. Either File at https://www.police.gov.sg/sonar and login with SingPass / Corp Pass and proceed(OR)
  2. Download the STR form
  3. Select whether you are reporting about Corporate / Individual
  4. Enter the Reporting Institution Name, Institution UEN (Unique identity number), Reference number
  5. Enter the contact officer name, designation, phone number, email
  6. Select the amount involved in the suspicious transaction
  7. There are some options given the form for the applicable crime types. If you know the possible types, select it, otherwise select “Not Established/Unknown”
  8. Provide Reason(s) for Suspicion.
  9. If you have already lodged a police complaint, enter the police report number, country of the police report, submitter NRIC, FIN, contact number, email
  10. Fill the form and send to STRO’s office (Address mentioned above)

*Corporations with AML/CFT regulations should use the e-filing system at https://www.police.gov.sg/sonar

If you require police investigations, you should file a police report

List of Police Stations in Singapore

View the list of other Police Stations in Singapore address, phone number, Email, Website through the above link.

How to apply and obtain Police Clearance Certificate in Singapore?

View the procedure to get the Police Clearance Certificate in Singapore, documents required through the above link

How to join Singapore Police Force (SPF)?

Visit here for more details

For enquiries on joining SPF, please contact at SPF_Career@spf.gov.sg.

Reporting Industry Indicators Directives and Guidelines
Approved C

IS Trustees

Indicators provided by Regulator MAS Notice SFA13-NO1/ Guidelines to MAS Notice SFA13-NO1
Website:https://www.mas.gov.sg
Bank Indicators provided by Regulator For Commercial Banks:
MAS Notice 626 / Guidelines to MAS Notice 626
Website:https://www.mas.gov.sgFor Merchant Banks:
MAS Notice 1014 / Guidelines to MAS Notice 1014
Website:https://www.mas.gov.sg
Casino Operator Available on SONAR Casino Control (Prevention of Money Laundering and Terrorism Financing) Regulations 2009
Direct Life Insurance Indicators provided by Regulator MAS Notice 314/ Guidelines to MAS Notice 314
Website:https://www.mas.gov.sg
Estate Agent/Developer
(Real Estate)
Indicators (Estate Agent) provided by Regulator

Indicators (Developer) provided by your Regulator

For Estate Agent:
Website:https://www.cea.gov.sgFor Developer:
Website:https://www.ura.gov.sg
Exempt Operator
(Remote Gambling)
Available on SONAR Exemption Conditions on AML/CFT, issued to the exempted operators
Exemption certificate issued by Minister for Home Affairs under Remote Gambling Act.
Filing Agent/Qualified Individual
(Corporate Service Providers)
Indicators provided by Regulator Accounting and Corporate Regulatory Authority’s directives on compliance with AML/CFT laws, regulations and guidelines.
Website:https://www.acra.gov.sg
Finance Company Indicators provided by Regulator MAS Notice 824 / Guidelines to MAS Notice 824
Website:https://www.mas.gov.sg
Financial Advisor Indicators provided by Regulator MAS Notice FAA-N06 / Guidelines to MAS Notice FAA-N06
Website:https://www.mas.gov.sg
Law Practice/Legal Practitioner Indicators provided by Regulator Website:https://www.lawsociety.org.sg
Licensed Trust Company/Trust Business Indicators provided by Regulator MAS Notice TCA-N03 / Guidelines to MAS Notice TCA-N03
Website:https://www.mas.gov.sg
Moneylender Indicators provided by Regulator Licence Conditions and AML/CFT laws
Website:https://www.mlaw.gov.sg; see section, “Information for Moneylenders”.
Money Changing and Remittance Business Indicators provided by Regulator MAS Notice 3001 / Guidelines to MAS Notice 3001
Website:https://www.mas.gov.sg
Non-Bank Credit Card or Charge Card Indicators provided by Regulator MAS Notice 626A / Guidelines to MAS Notice 626A
Website:https://www.mas.gov.sg
Non-profit/Not-for-profit Organisation Indicators provided by Regulator For Registered Charity:
Website:https://www.charities.gov.sg/For Registered Society:
Website:https://www.ros.mha.gov.sgFor Mosque:
Majlis Ugama Islam Singapura policy documents on compliance with AML/CFT laws, regulations and guidelines
Pawnbroker Indicators provided by Regulator Licence Conditions and AML/CFT laws
Website:https://www.mlaw.gov.sg; see section, “Information for Pawnbrokers”.
Payment and Settlement System Indicators provided by Regulator MAS Notice PSOA-N02 / Guidelines to MAS Notice PSOA-N02
Website:https://www.mas.gov.sg
Precious Stones and Metals Dealer (PSMD) Indicators provided by Regulator Website:https://acd.mlaw.gov.sg
Professional Accountant / Auditor Indicators provided by Regulator Institute of Singapore Chartered Accountants’ (ISCA) directives on compliance with AML/CFT laws, regulations and guidelines.
Website:https://www.isca.org.sg
Securities, Futures and Fund Management Indicators provided by Regulator For Capital Market Intermediaries:
MAS Notice SFA04-N02 / Guidelines to MAS Notice SFA04-N02For Depositories:
MAS Notice SFA03AA-N01 / Guidelines to MAS Notice SFA03AA-N01
Website:https://www.mas.gov.sg
Trade (Zero GST Rated licensed Warehouses) Indicators provided by Regulator Singapore Customs’ directives
Website:https://www.customs.gov.sg/businesses/customs-schemes-licences-framework/zero-gst-warehouse-scheme

 

Leave a comment

Your email address will not be published.