How / Where to buy SIMBA eSIM in Singapore? How to register?, Procedure, Documents required, Cost, Benefits

How / Where to buy SIMBA eSIM in Singapore? How to sign up? activate devices  and Procedure

About Simba eSIM

eSIM, which stands for embedded SIM, is a built-in phone chip that works just like a physical SIM. The upside is you can hold multiple profiles simultaneously, with no physical SIM card you need to insert or swap. eSIMs are available on all SIMBA postpaid mobile plans.

SIMBA eSIM Benefits

  • Get seamless connectivity without fumbling for SIM cards.
  • Add an eSIM to your device and easily switch between lines.
  • Free charge

SIMBA Plans

SIMBA Plana Cost Validity Features
SIM-Only 100GB $10 30 days
  • 1GB Roaming (Intl)
  • Unlimited Calls to Local Mobile/SMS to SIMBA
  • 300 Local Fixed Line Minutes
  • 30 Local SMS
SuperRoam MY 130GB $30 for first 90 days. $39 per 90 days
Benefits renewed every 30 days
90 days
  • 10GB Roaming (MY)
  • Unlimited Calls to Local Mobile /SMS to SIMBA
  • 500 Local Fixed Line Minutes
  • 100 Malaysia IDD mins
SuperRoam 50GB (30D) $20 30 days
  • 50GB Roaming (MY)
  • 10GB Roaming (Reg)
  • Unlimited Calls to Local Mobile /SMS to SIMBA
  • 500 Local Fixed Line Minutes
  • 300 IDD Mins
  • 50 Local SMS
SuperRoam 50GB (90D) $60 for 90 days. Benefits renewed every 30 days
20GB
90 days
  • 50GB Roaming (MY)
  • 10GB Roaming (Reg)
  • Unlimited Calls to Local Mobile /SMS to SIMBA
  • 500 Local Fixed Line Minutes
  • 300 IDD Mins
  • 50 Local SMS
SuperRoam Max 100GB $25 30 days
  • 10GB Roaming (Intl)
  • Unlimited Calls to Local Mobile/SMS to SIMBA
  • 500 Local Fixed Line Minutes
  • 300 IDD Mins
  • 100 Local SMS
SIM-Only 130GB $18 30 days
  • 2GB Roaming (Intl)
  • Unlimited Calls to Local Mobile /SMS to SIMBA
  • 500 Local Fixed Line Minutes
  • 300 IDD Mins
  • 50 Local SMS
Business 50GB $8 30 days
  • 1GB Roaming (Intl)
  • Unlimited Calls to Local Mobile / SMS to SIMBA
  • 500 Local Fixed Line Minutes
  • 50 Local SMS
Seniors 20GB $5 30 days
  • 1GB Roaming (Intl)
  • Unlimited Calls to Local Mobile /SMS to SIMBA
  • 300 Local Fixed Line Minutes
  • 30 Local SMS

What devices are SIMBA eSIM-compatible?

Apple Samsung Google
iPhone 11 (All series) Samsung Galaxy S22, S22 Ultra, S22+ Google Pixel 3, 3XL, 3a, 3a XL
iPhone 12 (All series) Samsung Galaxy S23, S23 Ultra, S23+ Google Pixel 4, 4a, 4XL
iPhone SE 2020 Samsung Galaxy Note 20, Note 20 Ultra Google Pixel 5, 5a
iPhone 13 (All series) Samsung Galaxy Fold Google Pixel 6 PRO, 6a
iPhone 14 (All series) Samsung Galaxy a Fold2, Fold3, Flip Google Pixel 7, 7 PRO
iPhone XS, XS Max Huawei Google Watch (Data only)
iPhone XR Huawei P40, P40 Pro Xiaomi 
iPad Huawei Mate 40 Pro Xiaomi Mi 12T Pro
iPad Pro Oppo
iPad Air Oppo Find X5 Pro

How to sign up for SIMBA eSIM?

  1. Visit https://registration.simba.sg/rego
  2. Accept the terms and conditions
  3. Select your number type (Pick new number, lucky number, Port-in from another telco)
  4. Go to “Next” and select your eSIM
  5. Click “Next” and enter your information, Billing address and pass word (Your password can be used to log in to MyAccount)
  6. Enter the summary and make a Payment
  7. QR code will be sent to you via email. Scan to QR code activate your eSIM

Note: eSIM is only available when you sign in with Singpass.

How to activate SIMBA eSIM on (iOS, Android) device?

  1. Check that your device is updated to the latest version.
  2. Go to ‘Settings’  click ‘Mobile Data’
  3. Tap ‘Add eSIM’.
  4. Choose ‘Use QR Code’.
  5. Scan the QR code from the email (SIMBA eSIM Setup) sent to you, or
  6. Key in the activation code provided through ‘Enter Details Manually’.
  7. Click ‘Continue’. and Tap ‘Done’!.

Download eSIM setup guide for Xiaomi device

Download eSIM setup guide for Samsung device

Download eSIM setup guide for Oppo device

Download eSIM setup guide for Pixel device

How to switch your eSIM profile to another device?

  1. Go to SIMBA Service Centre
  2. Request for a new eSIM QR Code ($5 fee will apply)
  3. Scan QR Code and switch your eSIM profile to another device

Simba Singapore Customer Care

Email: support@tpgmobile.sg(general inquiries and other service-related questions)

service@tpgmobile.sg (account termination/cancellation)

dpo@tpgmobile.sg (change of personal data)

SIMBA Singapore Hotline number

Phone: SIMBA (TPG) Seniors Hotline – 6920 0000

Operating Hours: (Monday – Friday | 10 am – 6 pm | except weekends and PH)

Simba (TPG) Service Centres who accepts collect and walk-in plans:

Collection – tpgmobile.sg/collect

Walk-in – tpgmobile.sg/walk-in

VoLTE Voice calls: How to make a voice calls, VoLTE supported device, procedure to enable voice calls

Download and install SIMBA (TPG) Telecom Pte ltd apps for apple(ios, mac, iphone/ipad) and Android(Google play)

 

List of SIMBA (TPG) Telecom Service Centers in Singapore

View the list of SIMBA (TPG) Telecom Service Centers in Singapore through the above link.

What is the address of Simba Singapore Main Office?

Address: 181 Orchard Rd, #04-25/25A Orchard Central Singapore 238896

Where can you collect SIMBA (TPG) Business plan in Singapore?

How to reach Bukit View by MRT (Metro) Station / Bus in Singapore?

By MRT / Metro station: North South Line

By Bus: 173, 174, 189, 66, 990

How to reach Orchard Central by MRT (Metro) Station / Bus in Singapore?

By MRT / Metro station: North South Line

By Bus: 65, 77, 106, 175, 502

FAQ

1.How to get started SIMBA eSIM?

Make sure your device is compatible. Select a plan and choose the eSIM option when checking out. Activate your plan. Your unique activation QR code will be sent to you via email.

2.How to activate my eSIM account?

Go to Settings.
Tap Network & Internet.
Turn on your eSIM.
Turn on Mobile Data/  Data Roaming.
Select a supported network (you can find this in the eSIM’s Additional Information section).

3.How much cost of Simba activation fee?

Payments non-refundable / exchangeable for cash. An activation fee of $30 is chargeable for port-out within 30 days of plan activation.

 

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