Maxx Singapore Customer Care Phone number, How to buy / purchase and activate the Sim?

Singapore Maxx Customer Care Phone Number, How to buy / purchase and activate the Sim?

Maxx Hotline Singapore: 1693

Open hours: from 9am – 9pm daily.

 

 

Maxx Singapore

Maxx Plans

Plan 120GB Local & 2GB Roaming 150GB Local & 2GB Roaming 20GB Local Data
Gift Voucher  Free $5 GrabGift Voucher Free $5 GrabGift Voucher^
Cost $15 $18  $10
Feature
  • 120GB Local Data
  • 2GB Roaming Data (Malaysia, Indonesia, Thailand, Bangladesh)
  • 500 Mins Local Outgoing Calls
  • Unlimited Incoming Calls
  • 50 Local SMS
  • Auto-renews every 30 days
  • Free Caller Number Display
  • Free SIM Card & Delivery (Please expect delays in delivery during this Public Holiday period)
  • 150GB Local Data
  • 2GB Roaming Data (Malaysia, Indonesia, Thailand, Bangladesh)
  • Unlimited Local Outgoing Calls*
  • Unlimited Incoming Calls
  • 50 Local SMS
  • Auto-renews every 30 days
  • Free Caller Number Display
  • Free SIM Card & Delivery (Please expect delays in delivery during this Public Holiday period)
  • 20GB Local Data
  • 300 Mins Local Outgoing Calls
  • Unlimited Incoming Calls
  • 300 Local SMS
  • Auto-renews every 30 days
  • Free Caller Number Display
  • Free SIM Card & Delivery (Please expect delays in delivery during this Public Holiday period)

How to buy/purchase Maxx Sim-only plans in Singapore?

Eligibility

  • Singapore Citizen: Original NRIC (Pink) / Passport
  • Permanent Resident: Original NRIC (Blue) / Passport
  • Foreigner / Non-Resident: Employment Pass / S Pass / Work Permit / Dependent Pass / Student Pass / Passport

Procedure

  1. Visit the website
  2. Choose your plan and Click Buy now
  3. Enter the personal details (name, email, DOB)
  4. Enter the delivery address to receive the Sim
  5. Once received, activate the Sim.

Maxx Sign Up

How to activate new Maxx SIM card Singapore?
  1. Download the Maxx app to activate the SIM
  2. Click the activate my SIM button
  3. In the backside of the Sim card, you can find the barcode. Scan it with your phone’s camera
  4. Choose your new number
  5. Enter the activation code on the receipt which you can find in your email
  6. Verify your identity using the Singpass / any ID (NRIC / FIN)
  7. Now insert your new sim card in to the device
  8. Once the Maxx Sim gets activated, you will receive an SMS

*For customers who want to port-in their existing number, simply go to the Maxx app, navigate to Account > Port-in to Maxx, and follow the steps to retain your current number.

Data Roaming at Maxx Singapore

Price Data Validity Countries
6 1GB 30 Days Australia, Bangaldesh, Cambodia, China, Hong Kong, Indonesia, Macau, Malaysia, Myanmar, Philippines, Sri Lanka, Taiwan, Thailand, Vietnam
9 1GB 30 days Canada, Croatia, Egypt, India, Japan, Laos, New Zealand, Russsia, South Korea, Switzerland, USA
16 1GB 30 Days France, Israel, Turkey, UK

How to get data roaming?

  • Purchase any Add-On with Roaming Data
  • Activate Data Roaming in your phone
  • Turn “ON” Mobile Data and Data Roaming in phone settings
  • Connect to Preferred Network. If your phone is unable to auto connect to the Preferred Network, please manually select the network operator in phone settings
  • Download Maxx App to monitor your usage

Download and install Maxx apps for apple(ios, mac, iphone/ipad) and Android(Google play)

How to authorize someone to receive my SIM card?

There is no need to authorize anyone to receive your SIM card. will deliver it to your doorstep or letterbox if you are not around.

How to activate my SIM card?

  • Download the Maxx app and activate your SIM card in 3 steps
  • Scan barcode at the back of your SIM card, choose your new number and enter the activation code on the receipt that we have emailed to you.
  • Use Singpass or scan your physical ID to verify your identity that you have given during sign-up.
  • Insert your SIM card into your device. SMS you once it’s activated.

Is there any problem / complaint with reaching the Maxx Singapore Customer Care Phone number, How to buy / purchase and activate the Sim? Please report any issues using the below comment form.

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