- 1 Shopee in Singapore Customer Care Address, Phone Number, Email, Hours and Services
- 2 How to reach / contact Shopee Seller Customer Service in Singapore?
- 3 How to track / check the local / overseas order status of Shopee Singapore?
- 4 FAQ
Shopee in Singapore Customer Care Address, Phone Number, Email, Hours and Services
Address: 5 Science Park Dr, Singapore 118265
Customer Care Phone: 6562066610
Shopee Express Email: email@example.com
Opening hours: Mon – Sun 8am – 10pm
Location: View direction here
How to reach Shopee Singapore by Bus, Metro, Taxi?
By Metro station
Shopee Disputes Process
Incomplete products/missing items
- Shopee approves the request for refund only
- Shopee approves the request for return and refund
How to reach / contact Shopee Seller Customer Service in Singapore?
- Visit the Me tab on Shopee App
- Click My Shop and select Learn and Help
- Click Chat with Shopee
- Select Chat with Live Agent.
- On Seller Centre, select the Chat with Shopee icon and Chat with Live Agent.
Shopee Damaged/faulty/wrong products
After a return/refund request is approved, the buyer will be asked to return the products. Before the products are shipped for return, the seller may offer the buyer a partial refund. If the buyer chooses to engage in a discussion directly with the seller, Shopee will not intervene in this discussion. The buyer must decide whether to accept the offer or continue with the return for a full refund.
How to login Shopee in Singapore?
- For login information please visit here
- Enter the Phone number
- Enter your Password
- Click to “Log in”
- Credit/Debit cards
- eGIRO (Linked Bank Account)
- Corporate billing
- DBS PayLah
- Google Pay
- American Express
Shopee Refunds and Return
- Application for Returns/Refunds
- Application for the Return of an Item
- Rights of Preferred Sellers
- Rights of Ordinary Sellers
- Condition of Returning Item
- Liability of Product Return Shipping Fee
- Communication Between Buyer and Seller
How to track / check the local / overseas order status of Shopee Singapore?
- Visit ” To Ship or To Receive” under My Purchases via the Me tab on Shopee App
- Select shipment status of your order
- View all shipping updates.
Contact Shopee Singapore on Social Media
Download App Shopee on Google play / App Store
Is it safe to buy from Shopee?
To ensuring safe and secure shopping environment, that users can better identify and report potentially suspicious activities
Can I trust Shopee sellers?
35% of sellers have gotten verified as Shopee Mall, Preferred seller with the objective of allowing their customers know that they follow a 100% Authenticity Policy, to the 15-day return/refund policy for all buyers
Who owned Shopee?
Forrest Li Xiaodong is a Singaporean billionaire businessman.
Will Shopee refund me if I get scammed?
The product is indeed a counterfeit/fake, we will credit the amount you paid for the order into your Shopee Wallet.
Can I return items on Shopee?
All returned product(s) must be new, in original packaging, in sealed condition, complete, and have all tags and labels attached
Is there any problem/complaint with reaching the Shopee Singapore Address or Email? Please report any issues using the below comment form.Rate your experience with the Shopee Singapore: (click on the stars below)