SIMBA (TPG) Telecom Pte ltd Store / Service Centre / Authorised Dealer in Serangoon Bus Interchange, Singapore address, phone, website, and Service
Address: Serangoon Bus Interchange, 20 Serangoon Ave 2 Booth B, S556138
Business hours: Daily: 11am – 3pm / 4pm – 8pm
Service Type: Seniors Plan and 100GB & 130GB Sim only plan
Phone: 6920 0000 (TPG Senior Hotline)
Working hours: Monday – Friday 10 am – 6 pm
Email: support@tpgmobile.sg (general inquiries and other service-related questions),
service@tpgmobile.sg (account termination/cancellation), dpo@tpgmobile.sg (change of personal data)
SIMBA (TPG) Telecom Pte ltd Website: https://simba.sg/
Location: View the direction here
About SIMBA
In April 2022, the Singapore operations were rebranded from TPG to SIMBA Telecom, in reference to Singapore’s ‘Lion City’ nickname. Formerly known as TPG Telecom Pte Ltd, SIMBA Telecom is the primary business entity of Tuas Limited (ASX:TUA). SIMBA Super Roam is the latest plan which provides subscribers with 80GB of local data and up to 10GB of free-roaming data to 57 destinations in List A of TPG’s roaming destinations, along with unlimited mobile-to-mobile calling at only S$25 for 30 days. It will be available exclusively online.
Services of SIMBA (TPG) Telecom Pte ltd
- Personal Plans
- Business Plan
- Recharge
Personal Plan Services of SIMBA (TPG) Telecom Pte ltd
Personal Plans | ||
Plans | Rate | Features |
SIMBA MY130 | $30 /90 days | *Unlimited Calls to Local Mobile *Unlimited SMS to SIMBA Mobile *Free 10GB Roaming to Malaysia |
SIMBA SuperRoam | $25 /30 days | *Unlimited Calls to Local Mobile *Unlimited SMS to SIMBA Mobile *Free Data Roaming to 57 Destinations |
100GB | $10 /30 days | *Unlimited Calls to Local Mobile *Unlimited SMS to SIMBA Mobile *Free Data Roaming to 57 Destinations |
130GB | $18 /30 days | *Unlimited Calls to Local Mobile *Unlimited SMS to SIMBA Mobile *Free Data Roaming to 57 Destinations |
Seniors | $5 /30 days | *Unlimited Calls to Local Mobile *Unlimited SMS to SIMBA Mobile *Free Data Roaming to 57 Destinations |
Prepaid | $10 /30 days | *Unlimited Calls to Local Mobile *Unlimited SMS to SIMBA Mobile *Free Data Roaming to 57 Destinations |
What is the ID needed for Personal Plan?
SG Citizen / PR
- NRIC
- 11B
- NRIC Replacement Slip + a Photo ID
- Singapore / Foreign Passport
- Singpass Digital ID
New SG Citizen / PR
- NRIC Collection Slip + a Photo ID
Foreign Workers
- Work Permit
- Employment Pass
- Personalised Employment Pass
- Diplomatic Pass
- S Pass
- Foreign Passport
- Singpass Digital ID
Foreign Visitors
- Long-Term Visit Pass
- Dependent Pass
- Student Pass
- Foreign Passport
Note: SIMBA cannot accept ID documents in photocopy.
How to Sign up for SIMBA Personal Plan?
- Visit https://registration.simba.sg/rego
- Accept the terms and conditions
- Select your number type (Pick new number, lucky number, Port-in from another telco)
- Go to “Next” and select your collection method (either post or walk-in)
- Click “Next” and enter your information, Billing address and pass word (Your password can be used to log in to MyAccount)
- Enter the summary and payment details
Note: SIMBA Super roam sign up through Authorised Dealer also. 100GB plan sign up through SIMBA APP also.
Business Plan Services of SIMBA (TPG) Telecom Pte ltd
Plan: 50 GB
Rate: $5*/30 days
Features:
- 50GB+1GB Roaming Data
- Unlimited Calls to Local Mobile
- Unlimited SMS to SIMBA Mobile Lines
- 500 Local Fixed Line Minutes
- 50 Local SMS
Note: SIMBA Business Plan 50GB is at $8 every 30 days. For the first 3 30-Day cycles, $3 from the $8 will be credited to your SIMBA Main Wallet
Required ID :
Owner, Director or Partner
- ID of the Authorised Officer (Owner, Director or Partner)
- Company ACRA Profile (3 months print date)
Not Owner, Director or Partner
- ID of Owner, Director or Partner
- Letter of Authorisation: include name, ID number, designation of Authorised Officer, and signed by the Company’s Owner, Director or Partner (Hardcopy only)
How to Sign up SIMBA Business Plan?
- Visit https://registration.simba.sg/rego/
- Accept the terms and conditions
- Select your number type (Pick new number, lucky number, Port-in from another telco)
- Go to “Next” and enter the company information
- Upload the document and enter your information, Company address and pass word (Your password can be used to log in to MyAccount)
- Enter the summary and payment details
How to Recharge at SIMBA (TPG) Telecom through online?
- Visit https://topup.simba.sg/
- Enter your SIMBA number
- Choose your recharge amount
- Mode of payment: Visa, Mastercard, AMEX, PayNow, GrabPay, GooglePay
- SMS and/or email notification will be sent upon successful recharge.
Note: SIMBA Online Recharge is valid for all SIMBA Mobile Plans. All recharge is non-refundable.
Check SIMBA IDD call rates here
How to book an appointment at SIMBA (TPG) Telecom?
View how to book an appointment at SIMBA (TPG) Telecom through the above link.
What is SIMBA My Account?
- One-time recharge of the account balance (for renewal/ excess usage)
- Add/Edit Payment method
- Update of email address
- Download/View Invoice
- View real-time usages
- Obtain PUK number/PIN
Note: Not applicable for Prepaid Plan customers.
How to open, check account balance, update personal data on SIMBA My Account?
- Visit https://simba.sg/
- Click “My Account”
- Enter the Name, mobile number and pass word
Note: SIMBA cannot accept ID documents in photocopy.
List of SIMBA (TPG) Telecom Service Centers in Singapore
View the list of SIMBA (TPG) Telecom Service Centers in Singapore through the above link.
SIMBA (TPG) Telecom Singapore Customer Care Phone number, Address, Email
View SIMBA (TPG) Telecom Singapore Customer Care Phone number, Address, Email, how to recharge
How to book an appointment at SIMBA (TPG) Telecom?
View how to book an appointment at SIMBA (TPG) Telecom through the above link.
Download and install SIMBA (TPG) Telecom Pte ltd apps for apple(ios, mac, iphone/ipad) and Android(Google play)
Is there any problem/complaint with reaching the SIMBA (TPG) Telecom Pte ltd Store / Service Centre / Authorised Dealer in Serangoon Bus Interchange, Singapore Address, Services? Please report any issues using the below comment form.
Rate your experience with the SIMBA (TPG) Telecom Pte ltd Store / Service Centre / Authorised Dealer in Serangoon Bus Interchange, Singapore: (click on the stars below)