Check SIMBA IDD call rates here
- One-time recharge of the account balance (for renewal/ excess usage)
- Add/Edit Payment method
- Update of email address
- Download/View Invoice
- View real-time usages
- Obtain PUK number/PIN
Note: Not applicable for Prepaid Plan customers.
How to open, check account balance, update personal data on SIMBA My Account?
- Visit https://simba.sg/
- Click “My Account”
- Enter the Name, mobile number and password
- Email for any queries firstname.lastname@example.org.
Simba Singapore Customer Care
email@example.com (change of personal data)
Phone: TPG Seniors Hotline – 6920 0000
Operating Hours: (Monday – Friday | 10 am – 6 pm | except weekends and PH)
TPG Service Centres:
Collection – tpgmobile.sg/collect
Walk-in – tpgmobile.sg/walk-in