The Central Provident Fund (CPF) Singapore Customer Care Phone Number, Email, Hours, How to book an appointment?

The Central Provident Fund (CPF) Singapore Address, Phone Number, Email, Hours, Website and Social media

Address: 238B Thomson Road, #08-00 Tower, B Novena Square, Singapore 307685

For enquiries on healthcare: 1800-222-3399

Phone: +65-6222-3399 (from overseas)

Opening hours: Monday – Friday: 8.30am to 5.30pm, Saturday, Sunday and public holidays: Closed
Eve of Christmas, New Year and Chinese New Year: 8.30am to 1.00pm


Location: View Google directions here.

How to book an appointment CPF Service?

  • To make bookings for another person under their NRIC , FIN or passport number.
  • Make sure you are logged out first, enter another person’s ID while logged in with Singpass.
  • To change or view a booking you made for another person, log out before proceeding.
  • Bookings can only be viewed under the customer’s NRIC, FIN or passport number.

How to check voluntary top-up limit to CPF accounts?

To use e-Cashier to check the amount of voluntary top-ups

  • Key in NRIC number
  • Select paying as a ‘Member’ and making payment for ‘Contribute to my three CPF Accounts (Non-tax deductible)’
  • Click ‘Next’
  • Read and accept the Terms and Conditions
  • Enter ‘Start’
  • Click ‘Check Allowable Contribution’
  • Log in with Singpass
CPF account Interest rates
Ordinary Account 2.50%
Special Account 4%
MediSave Account 4%
Retirement Account 4%


  • Members below 55 years earn up to 5% interest on the first $60,000 combined CPF balances.
  • Aged 55 and above earn up to 6% interest on the first $30,000 combined CPF balances, and up to 5% on the next $30,000

What is the age of withdrawal in CPF Saving?

  •  To start withdrawing your CPF savings as a lump sum at the age of 55 years

Payout eligibility age 65 years (for those born after 1953) – when you start receiving monthly payouts from your CPF savings.
CPF Basic Retirement Sum
The Basic Retirement Sum is meant to provide you with monthly payouts in retirement that cover basic living expenses.

What is the CPF contribution rates (Current)?

Employee’s age (years) Contribution rates (monthly wages > $750)
By employer(% of wage) By employee(% of wage) Total(% of wage)
55 and below 17 20 37
Above 55 to 60 14.5 15 29.5
Above 60 to 65 11 9.5 20.5
Above 65 to 70 8.5 7 15.5
Above 70 7.5 5 12.5

How to Check and pay foreign worker levy?

  • Employers of migrant workers or migrant domestic workers (MDWs) use this eService to see their levy bill and pay for it.
  • Existing sponsors and authorised family members use this eService to pay levy on behalf of MDW employers.
  • This eService was formerly known as the Internet Foreign Worker Levy Billing System
  1. For FDW employer login with Singpass
  2. For Business employer login with Singpass

Service: 24 hours

Payment mode

  • Pay using PayNow QR.
  • The following banks on how to use PayNow:


The Central Provident Fund (CPF) is a comprehensive social security system that enables working Singapore Citizens and Permanent Residents to set aside funds for retirement. It also addresses healthcare, home ownership, family protection and asset enhancement. Working Singaporeans and their employers make monthly contributions to the CPF and these contributions go into three accounts:

Ordinary Account – the savings can be used to buy a home, pay for CPF insurance, investment and education.

Special Account – for old age and investment in retirement-related financial products.

MediSave Account – the savings can be used for hospitalisation expenses and approved medical insurance.

Contact The Central Provident Fund (CPF) Singapore on Social Media


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