TransitLink (TL) Singapore Customer Care Phone number, Email, Address, Ticket office Location

TransitLink (TL) Singapore Customer Care Phone number, Email, Address, Website, Hours, Ticket office Location

Address: 9 Maxwell Road #03-02, Annexe A, MND Complex,
Singapore 069112

Phone: +65 6236 6666

Fax: +65 6222 0220

Customer Care Hotline: 1800-2255 663

+65 6883 5048  (from overseas) 

Feedback Mail to:

Opening hours: 8.30 am – 6.00 pm daily, closed on public holidays


Location: View direction here

How to reach TransitLink (TL) by Bus, Metro, Taxi?

Bus stop

By Metro station

Taxi stand

TransitLink (TL) Bus Service information

  • Enter a bus service number
  • Find out the relevant bus route
  • Operating hours
  • Frequency and fares.

For more detail visit here

How to access the e-application for the following categories

For more details visit here

  • Persons with Disabilities Concession Card
  • Workfare Transport Concession Card
  • Adult Monthly Travel Card
  • Senior Citizen / PAssion Silver Concession Card
  • Tertiary Student Concession Card (Diploma Student / Undergraduate)
  • Private Education Institution Student Concession Card

TransitLink Ticket office Location

  • Transit-related services such as top-ups
  • Refunds
  • Sales of EZ-Link/NETS Prepaid cards are available at all TransitLink Ticket Offices.

 TransitLink Concession Card Replacement Office for lost / damaged or faulty

Types of Self-Help Ticketing Machines

  • TransitLink Kiosks
  • Assisted Service Kiosks
  • Top-Up Kiosks
  • Top-Up Machines
  • General Ticketing Machines
TransitLink online service
New Application Visit here
Lost Card Replacement Visit here
Check Application Status Visit here
Concession Card Conversion Visit here
Eligibility Check for PWD / WTCS Applicants Visit here
Customer Claim Visit here
TL SimplyGo Account Login Visit here
Pay Penalty Fee Visit here

Contact TransitLink (TL) in Singapore on Social Media


Download Google play / App store on TransitLink (TL) Singapore


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