Zym Mobile (on Singtel’s network) Singapore, Customer Care Number, Address, Email

Zym mobile outlet store Singapore
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Zym Mobile (on Singtel’s network) Singapore, Customer Care Number, Address, Email, Website

About

In Singapore, the mDR Group of companies operates one of the largest networks of telecommunications retail stores (including franchised stores), offering Singtel products and services, such as mobile, fixed and wireless broadband. In 2021, mDR extended its partnership to launch its first M, ZYM Mobile.

Address: HQ 53 Ubi Crescent S408594

Phone: +6568418481

Email: cuscare@zym.sg

Website: https://zym.sg/

Location: View direction here

How to sign in Sim only plan, Zym mobile, Singapore?

Plan Data Mins Sms Price Sign in
Starter 4G 20 GB 400 200 $9.90 Click here
Value 4G 90 GB 500 500 $18 Click here
Max 4G 120 GB unlimited 500 $28 Click here
Pro 5G 100 GB 500 500 $28 Click here
Ultra 5G 130 GB unlimited 500 $38 Click here
  • For terms and condition visit here

How to transfer my number to ZYM mobile, when can i start using the service?

  • To start using the ZYM mobile service as soon as you get a ZYM SIM card.
  • It takes one to two business days to move an existing mobile number from the current Telco to ZYM mobile.
  • ZYM mobile services with the temporary number that has been given to you with the SIM card provided.

Email: cuscare@zym.sg

Service Hotline WhatsApp: 80404040.

Is there any fees when I transfer/port in my number to ZYM?

  • Free cost all to transfer your phone number to ZYM. (Termination Charges will apply)  mobile plan and value-added services are not still under contract with your existing telco.

Roaming/IDD for Zym Mobile in Singapore

  • For more details visit here

How do change the payment details on the ZYM app?

  • On the ZYM app, go to Profile >Credit Card.
  • Add /update your card payment details.

Payment Mode:

How to redeem my sign-up free gift?

  • After SIM activation receive the method /location to redeem your free gift in your registered email.
  • Viu premium 24mo (Within 1 day)
  • Other gifts (Within 3 – 5 days)

How to transfer my existing number to ZYM Mobile?

  • To transfer my existing number to Zym
  • Postpaid mobile line registered with your NRIC/FIN.
  • No outstanding balances with your current Telco.
  • Line must be an active line, not suspended /terminated.
  • To port in may be interrupted on the actual port-in day normal
  • It takes 1 to 4 hours for your port-in number to activate.

Contact Zym Mobile in Singapore on Social Media

    

Download Zym mobile app on Google play / App store

 

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