Zym Mobile Stores: Samsung Experience Store @ Westgate in Gateway Dr, Singapore Number, Address, Email, Website

Samsung Experience Store @ Westgate (Zym Mobile Stores) in Gateway Dr, Singapore Address, Phone, Email, Hours, Website, Social Media

Address: 3 Gateway Dr, #01-01, Singapore 608532

Phone: +6563699175,

Phone: For Mobile Device and Samsung Apps Enquiries: 1800-4252997 (1800 GALAXY S)
Overseas: +65 69161260
Phone: From other Product Enquiries: 1800-7267864 (1800 SAMSUNG)
Overseas: +65 69161261

Opening hours: Monday to Sunday, 11am-9pm

Website: https://www.samsung.com/sg/samsung-experience-store/about/

Location: View Google direction here.

Samsung Experience Store 313@somerset

313 Orchard Road #B2-24/25/26, Singapore 238895


Services: 1:1 Product Consultation, Software Help

Store pickup

Order online and pickup in store available

Samsung Services

  • Smart Switch
  • SmartThings Find
  • Samsung Pay
  • Samsung Members
  • Samsung Knox


  • Smartphone/Tablet
  • Watch
  • TV

About Samsung Experience Store @ Westgate

Samsung is committed to complying with local laws and regulations as well as applying a strict global code of conduct to all employees. Building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities.

Memory Storage

980 PRO with Heatsink NVMe M.2 SSD 2TB $459.00
980 NVMe M.2 SSD 1TB $146.00
870 EVO SATA 2.5″ SSD 4TB $589.00
980 PRO NVMe M.2 SSD 2TB $439.00
870 QVO SATA 2.5″ SSD 8TB $999.00

Important Information

Mobile Products

For servicing of mobile phones, tablets, accessories, wearables and earbuds please book an appointment before visiting service centres.

Monday to Saturday – 11:00am to 07:00pm

Sunday and Public Holiday – 11:00am to 05:00pm

TV/AV, Appliances, Displays

For servicing of TV/AV, projectors, home appliances, computing and display products, you may book an appointment for in-home servicing.

1800 (7267864)

Delivery Places

  • The delivery address must be located within mainland Singapore
  • Pulau Ubin, Sentosa, Jurong Island, military camps, prisons, Alps Avenue, Changi Cargo Complex, ferry terminals, Airport Link, Tuas View Extension etc.

Card Issuers/Network Providers


Zym Mobile Singapore Customer Care Number, Address, Email

View Zym Mobile Customercare phone, address, email, Sim plans, how to change sim, payment modes through the above link.

List of Zym Mobile Stores in Singapore

View the Zym Mobile Store in Singapore Address, Phone, Email, Website, through the above link.

Contact Samsung Experience Store @ Westgate on Social Media



How to Trade In?

  • Add your desired device to your Cart and request to Trade In.
  • Select your Trade-in Device (by Category, Brand, Device, Storage) and input your device IMEI number.
  • Answer the questionnaire based on the condition of the Trade-in Device to obtain the estimated Trade-in Value.
  • Trade-in Value and overtrade bonus (if any) is deducted from the value of your new device.
  • Proceed with ‘Checkout’ and make payment.
  • Your order has been placed and your new device will be delivered to you shortly using our courier service.

What if I can’t find the brand or model of my current device in the Trade-in Device list?

Brands / models which are not listed in the Trade-in Device list are not eligible for this Programme.

How is the Trade-in Value determined?

The Trade-in Value is determined by the model type and condition of the Trade-in Device, subject to physical assessment done by the Trade-in Vendor at the point of collection.

What are the types of defects that will affect my Trade-in Value?

This is the list of defects that will affect the Trade-in Value of your Trade-in Device and its balance Trade-in Value:

  • Device screen having cracks / coloured lines / discolouration or coloured hues
  • it has a bloated battery
  • Front or back camera not functioning / black spots on captured images
  • Device having more than 2 dents from the front and back of the body, more than 5 scratches each on front screen and back cover, bends, and cracks around the device body

Is there any problem/complaint with reaching the Samsung Experience Store @ Westgate in Gateway Dr, Singapore Address or Email? Please report any issues using the below comment form.

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